Once you connect your Google Accounts, empower yourself to use the power of Google My Business! With this connection, you can manage all GMB messaging right inside your CRM. Call tracking will establish a unique tracking phone number and attach it to your GMB location. This method separates traditional customer phone calls from more organized interactions inside your CRM—bringing everything into one streamlined digital process.

When you connect a Google Account for the first time a pop-up window will open for you to select the page you'd like to connect.
 

Selecting GMB account

Click the Connect button to add the page if you did not select it from the pop-up window, you have multiple pages, or your page isn't under the primary Google Account.

You will then be able to pick which Google My Business account you'd like to attach to this CRM location, and then you can go ahead and hit Connect.

No worries if it doesn't work out; in the future, you can always disconnect the site by clicking on the disconnect button.

You can also change the connected page or add more by clicking Manage Pages. This will open a list view of any pages you have under the same Google Account.

 

You can switch between multiple pages or connect as many as you want by checking the box next to the desired ones. If you are in this view from Manage Pages the Connect button will switch to Update.