Welcome to the Knowledge Base section of Support OS, where you can access a comprehensive repository of white-labeled knowledge base articles designed for both you and your customers.
Management Features:
- Enable / Disabling Articles: Easily control the visibility of articles, ensuring that only relevant content is accessible to users.
- Default Status: Set the default status of articles to streamline management and organization within the knowledge base.
- Rearranging Articles: Easily rearrange articles to optimize the user experience and prioritize essential information.
Article Creation: Create new articles or update existing ones with detailed customization options, including titles, keywords, tags, cover images, and content. Specify category and subcategory placement for better organization.