How to Customize Calendar Notifications

Written By Laudonia (Collaborator)

Updated at March 31st, 2025

When dealing with appointment scheduling and calendar management, it's crucial to have control over various aspects for effective planning and communication. One of the many details you deal with is the notifications and options you offer your contacts to remind them of the appointment. Let's see how to customize them!

Configuring Email Notifications

Navigate to Calendar > Calendar Settings, then select the option to edit the desired calendar.

Go to the Notifications tab, choose a notification type and click the pencil icon to Edit.

Enable Email Notification by toggling it on and customize the content for different recipients.

Select an existing email template or create a custom subject line and email body.

Alternatively, you can choose the option to create a new template within the modal. Once created, the new template will be available in the dropdown for immediate selection.

Next, enter the email addresses to which the notification should be sent, ensuring they are separated by commas. Then, send a test email to verify the setup.

Click Save to finalize your settings.

Configuring In-App Notifications

From the Notifications tab, select the notification type and click the pencil icon to Edit.

Switch to the In-App tab and toggle on In-App Notification.

Specify the recipient(s) for the notifications.

Click Save to apply the changes.

📌Note: For Event Calendars, the default recipient for in-app notifications is the account admin, while for other calendar types, the assigned user receives them by default.

Proceed to customize the remaining notifications to suit your needs, then save the calendar to retain your changes.

Leverage these features to manage your appointments seamlessly and keep your team and clients informed every step of the way.