The auto-deletion feature allows you to remove older call recordings automatically, helping you maintain efficient use of storage while keeping recent recordings available for reference.
Key Features
- Cost Management: Automatically deleting older recordings helps you control storage expenses effectively.
- Admin Control: This feature is exclusively accessible to account administrators, ensuring secure and centralized management.
- Transcripts Remain Intact: Call transcripts are preserved and unaffected by the deletion of recordings, ensuring access to important conversations even after recordings are removed.
How to Enable Auto-Deletion
Access Advanced Phone Settings:
Go to your account Settings and locate the Phone Numbers section. Within this section, click on Advanced Settings, then select Voice Calls > Call Recording.
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Enable Auto-Deletion
Toggle the option to enable automatic deletion of call recordings.
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Set Retention Period
By default, the retention period is set to 90 days. However, you can modify this setting to align with your business needs.
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Confirm the action by clicking the Enable Auto-Delete button. Please note that once call recordings are deleted, they cannot be recovered.
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Whether you prioritize cost control or ease of access to recent calls, this feature offers a flexible solution tailored to your business needs.