How to Set Up Your Whitelabel Mobile App

Written By Lu Benavides (Collaborator)

Updated at May 20th, 2026

The key to ensuring your agency's success is establishing a unique experience that customers feel satisfied with. So, it's natural you want to take control of the Mobile experience you're providing. With the Self-Service Whitelabelled Mobile App Customizer, you can build the perfect client experience easily. Follow along to learn how!

Creating A Custom Mobile App

In your Agency View, navigate to the Mobile App section and click Mobile App Settings.

Select “Custom Agency App” as your app type, then click confirm.

Fill out the app's details, which will be:

  1. App Name: To define how the app should appear in the App Store and Google Play.
  2. Company Domain: Add the domain you want to link with the app here.
  3. Package Name: This is the unique app identifier used for both Android and iOS; it typically includes the domain and app name, but you can add extra text if needed

After clicking Start Customization, your app will start generating, and the tab's display will change.

Customizing Your App

Click the arrow underneath branding to start your customization.

Branding

In this section, you can customize your app's logo (1), loading screen icon (2), use the color picker to define the primary color (3), and select the font for the app's content (4).

As well as your app's splash screen.

Customization

This section lets you personalize how your app looks after being launched. Here, you can modify the Login Screen by adding a logo for light and dark mode (1), title (2), subtitle (3), and call-to-action message (4)

Set the top and bottom navigation modules for quick access in the Core Navigation section.

Lastly, head to the App Drawer to add (1), remove (2), and organize (3) the modules shown inside the app.

Distributing Your App

In the Distribution tab, you can set the specifics of how you will present your app for installation.

Profile

This section helps you set your information as a developer (1) and extra app details (2) to help customers identify that this is the correct app.

Channels

In this section, you can control the channels on which you distribute your app. Clicking “Set Up” will prompt you to connect your App Store or Play Store account.

Subscription

Lastly, select a Subscription model to acquire this feature and launch your app.

Screenshot Generator

When launching your app for customers, you'll have to include some screenshots for customers to preview. You can do it directly inside the App Manager by choosing the option in the bottom left corner.

First, pick the device you want to use for the screenshot.

Then select the content you want to showcase.

Lastly, customize your mock-up to your liking and click Download Assets once satisfied.

Once you launch your app, customers can start accessing it on their preferred device, helping you maintain a branded experience that's sure to capture their attention.