Most customers are used to booking their appointments over the phone. And since old habits are hard to change, having an easy way to manage these requests is essential. The Voice AI agent can help you handle over-the-phone bookings for any selected calendar. 

First, in the “Voice AI Agents” section of your account settings, create or edit an AI Agent.

Switch to the “Agent Goals” tab

Switch to advanced mode.

Under Setup Your Actions, click “+ New Action” and select Book Appointment.

Select the Calendar to use.

Set the total days (1) and slots (2) to offer, and the hourly gap (3) between them.

Click Save.

Finalize setting your Voice AI as normal, and you're done! Now you can offer and confirm appointments without leaving the call, your Voice Agent will collect any information needed for the appointment if not already part of the contact's details, reducing manual input while increasing your appointment scheduling.