LC Email acts as an email service provider hosted by the CRM. Designed to simplify email management for agencies and eliminate the need to sign up for third-party email services like Mailgun. It offers incredible deliverability, error monitoring, better compliance, and increased cost-effectiveness compared to other email service providers.
What Does It Include?
When using LC email, you can get:
- 1000 emails for $0.675.
- 1000 email verifications for $2.50.
- Usage of the Ramp-Up Model.
What Is The Ramp-Up Model?
When using the Ramp-Up Model, new subaccounts will have a daily email limit that increases each day for the first seven days. This helps your customers succeed in their email marketing and lowers their chances of getting marked as Spam or their emails getting bounced.
This starts from 250 emails on day one and up to 10,000 emails on the seventh day. From the eighth day onward, locations with shared domains have a 15,000 email limit, while those with dedicated domains have a 150,000 email limit.
📌Note: The daily email limit resets every day at midnight UTC. If the limit is reached before the reset, the account is locked for the remainder of the period.
How Do I Monitor My LC Email Charges?
Inside your Agency Settings, head to the Billing section and switch to the Wallet & Transactions tab.

FAQ
Q: What About Agencies Who Want To Integrate Their SMTP?
A: No problem! New accounts use LC - Email by default, but you can integrate a third-party SMTP provider anytime.
Q: What About Existing Accounts?
A: Agencies can smoothly migrate to LC - Email for their existing HighLevel accounts.
Q: How Can I Bill My Clients for Usage?
A: If you're on the Pro-plan, you can rebill your clients, saving you time and effort.
Q: Will Email Rebilling Work with ISV?
A: Yes, agencies on the Pro Plan can continue to rebill email usage, whether using LC-Email or a connected third-party SMTP. The lower cost leaves more margin for your agency.
Q: Does Cold Inbound Email Work with LC-Email?
A: Yes.
Q: Is LC-Email HIPAA Compliant?
A: Yes, we have a signed BAA with Twilio for HIPAA compliance, provided you have our HIPAA compliance package.