Rearranging articles within your knowledge base is an essential task that optimizes the user experience and prioritizes essential information for your audience.

The ability to rearrange articles allows you to organize content in a logical and intuitive manner, making it easier for users to find the information they need. By prioritizing key articles and topics, you can enhance navigation and ensure that users can access critical information quickly.

How to Rearrange Articles:

• Access the management interface of your knowledge base.
• Navigate to the section or category containing the articles you wish to rearrange.
• Use the drag-and-drop functionality or other available tools to reorder the articles as desired.
• Save your changes to apply the new order to your knowledge base.

Best Practices:

• Consider user feedback and analytics when determining the optimal order of articles.
• Group related articles together to create logical sequences or clusters of information.
• Regularly review and update the arrangement of articles to reflect changes in content priorities or user needs.

Rearranging articles is a proactive measure that enhances the usability and effectiveness of your knowledge base, ensuring that users can easily access relevant information.