Identify and Remove "Remove from Workflow" Actions:

• Navigate to the workflows within your CRM.
• Locate any actions that remove contacts from the nurture sequence upon reply. 
• Delete "remove from workflow" actions to prevent automatic removal.

Add a "Wait for Condition" Step:

• Insert a "wait for condition" step after the reply is detected.
• Set the condition to wait for a specified period or until a particular event occurs (e.g., a tag update or a specific interaction).

Configure Triggers for Restart:

• Create triggers that activate the nurture sequence upon meeting the specified condition (e.g., a tag indicating the conversation has ended).
• Ensure the sequence resumes from the appropriate step rather than restarting from the beginning.

Update Communication Content:

• Review and update the content of your messages to ensure they remain relevant post-conversation.
• Customize the next message to acknowledge the recent interaction, enhancing personalization.

Test and Monitor:

• Test the modified workflow with a few contacts to ensure it works as intended.
• Monitor the performance and make adjustments based on feedback and engagement metrics.