Return Policy Editing

Written By Laudonia (Collaborator)

Updated at May 29th, 2024

Accessing the Return Policy:

  • Navigate to "websites" under "payment automations."
  • Click "edit" on the refund/return policy website page.

Template Customization:

  • Delete the red button at the top once you’re ready.
  • Ensure the text is edited since money-back guarantees cannot be templated.
  • Basic return policy template and custom values are provided for customization.
  • To add sections, use the blue box and clone it for consistent formatting and spacing.

Custom Values and Logos:

  • Logos and custom values (e.g., Twilio number, Extendly custom values) are automatically pulled from the business profile.
  • Additional customization for appearance can be done as needed.

Client-Specific Customization:

  • Ensure the return policy text matches what each client offers, as the link will be included in product receipts.