Welcome to the Support Engine section of Support OS. Here, you can access white-labeled knowledge base articles & live chat support for you and your customers.
Under Sub-Account Management, this feature gives you granular control over which accounts can access various features within your platform.
- Each higher-level "App/Engine" comes equipped with Sub-Account Management settings.
- You can view and manage Sub-Accounts, including their IDs, names, and access permissions for features like the Support Widget, Knowledge Base, Live Chat, and more.
This level of control ensures that each account only sees the apps they've subscribed to, enhancing security and usability.
