Subscriptions & Invoices in Contact Details

Written By Lu Benavides (Collaborator)

Updated at October 3rd, 2024

Managing and creating Subscriptions & Invoices for your customers increases clarity and transparency in your financial records. You can conveniently take control of this process by accessing it through the information tab in Contact Details.

Subscription Management

Select “Create Subscription” from the Action dropdown menu to create or schedule a Subscription.

A pop-up window will open for you to add the necessary details, these will be:

  1. Bill Start Date: This will be the first date the subscription gets charged to your client.
  2. Products: Here you can select the previously created recurring products you'll be billing for.
  3. Payment Method: Select between Saved and New card then add the needed billing information.

Once the information has been filled out click Schedule, this will add the Subscription to the contact.

To manage the created Subscription click the square with an arrow icon, this will redirect you to the Subscriptions tab inside payments.

Click the three-dot icon next to the Subscription to view, cancel, or share its details.

Invoice Management

Select “Create Invoice” from the Action dropdown menu.

This will redirect you to the Invoice builder where the contact's information will be prefilled.

Add the items, discounts, taxes, and details as normal.

Once satisfied with the Invoice details, click Send, select the messaging channel then click “Send Invoice” to finalize the process.

After sending the Invoice or if you click the square with an arrow icon, you will be redirected to the Invoices tab inside the payments section.

Click the three-dot icon next to the Invoice to manage it.

Subscriptions and Invoices are the center of payment management for your business and help you keep track of your monthly revenue and business health, doing so from the contacts information tab minimizes the risk of committing errors and simplifies the process to enhance your efficiency.