Setting the default status of articles streamlines management and organization within the knowledge base, ensuring consistency and efficiency in content creation and publication.

By defining a default status, you establish a predetermined state for newly created articles, reducing the need for manual adjustments and maintaining uniformity in your knowledge base.

How to Set Default Status:

• Access the settings or preferences section of your knowledge base management interface.
• Locate the option to set the default status for articles.
• Choose the desired default status (enabled or disabled) from the available options.
• Save your changes.

Best Practices:

• Consider the needs and preferences of your users when setting the default status.
• Regularly review and update default status settings to align with evolving content priorities.
• Train content creators and administrators on the importance of adhering to default status guidelines.

Setting the default status of articles ensures that new content is consistently managed and organized, enhancing the overall effectiveness of your knowledge base.