Widget Customizer Overview

Written By Steph Blair (Administrator)

Updated at June 19th, 2024

With the Widget Customizer, you have complete control over the appearance and functionality of your support widget, allowing you to create a seamless and engaging user experience for your clients. With these settings, you can transform your support widget into a unique and impressive tool, tailored to meet your clients' needs perfectly.
 
 
Widget Customizer:
  • Toggle On & Off: Easily enable or disable the support widget with a simple toggle switch.
  • Logo: Upload your company logo to display it prominently on the widget.
  • Button Logo: Customize the logo on the widget's buttons for a cohesive branding experience.
  • Title: Define the main title of the widget to grab users' attention effectively.
  • Sub Title: Add a sub-title to provide additional context or information.
  • Base Color: Choose the primary color scheme for the widget to match your brand's aesthetics.
  • Secondary Color: Select a secondary color to complement the base color and enhance visual appeal.
  • Title Size: Adjust the font size of the widget's title for optimal readability.
  • Title Color: Customize the color of the widget's title text to align with your brand identity.
  • Sub-Title Size: Set the sub-title's font size to ensure typography consistency.
  • Sub-Title Color: Define the color of the sub-title text for better visual hierarchy.
  • Menu Button Text Color: Customize the text color on menu buttons for clear visibility.
  • Menu Button Background Color: Choose the background color of menu buttons to enhance contrast.
  • Logo Background Color: Define the background color behind the company logo for a polished look.
  • Widget Position: Decide where the support widget will be displayed on your website for maximum visibility.
  • Save: Save your customized settings to apply them to the support widget instantly.
 
 
Home Tab Customization:
  • Toggle Blocks On & Off: Enable or disable specific content blocks on the widget's home tab according to your preferences.
  • Rearrange Blocks: Easily rearrange the order of content blocks to prioritize important information.
  • Add Block: Include additional content blocks to provide users with relevant resources or announcements.
  • Title: Specify the title of each content block for clarity and organization.
  • Block Type: Choose the type of content block, such as text, image, or video, to convey information effectively.
  • Content: Add compelling content to each block to engage users and address their needs.
  • Block Background Color: Customize the background color of each content block for visual consistency.
  • Block Title Text Color: Define the color of the text within each block's title for readability.
  • Block Content Text Color: Set the color of the text within each block's content to ensure readability.
 
 
User Guides Customization:
  • Title Font Size: Adjust the font size of user guide titles for optimal presentation.
  • Description Font Size: Set the font size of user guide descriptions to provide clear instructions.
  • Header Background Color: Choose the background color for user guide headers to distinguish them from other content.
  • Bottom Background Color: Define the background color for the bottom section of user guides for visual appeal.
  • Title Color: Customize the color of user guide titles for better visibility and branding.
  • Description Color: Define the color of user guide descriptions to enhance readability.
  • Next Button Color: Choose the "Next" button color within user guides for intuitive navigation.
  • Back Button Color: Set the color of the "Back" button within user guides for a seamless user experience.
  • Next Button Text Color: Customize the text color of the "Next" button for clear visibility.
  • Back Button Text Color: Define the text color of the "Back" button to ensure readability.
  • Save: Save your user guide customization settings to implement them seamlessly.
 
Don't settle for a generic widget that doesn't reflect your brand's personality and values. Instead, use these customization options to create a support widget that will make your clients feel valued and appreciated.