Custom menu links enable users to seamlessly access external web pages directly from within the application via the left sidebar of the Agency and/or Subaccount view. These links can be configured in three ways: opening the page as an embedded iFrame within the app, launching it in a new browser tab, or opening it in the current browser tab, redirecting the user away from the platform. This guide will walk you through all the relevant steps to create custom menu links for enhanced customization options.

From the Agency Settings, click the Custom Menu Link option located on the left sidebar. 

To create a new custom menu link, click the 'Create New' button on the upper right-hand corner of this page.

A popup modal will appear, prompting you to complete the necessary fields. Start by selecting the icon and title that will appear on the left sidebar, then enter the desired URL in the "Link URL" field.

Choose how the link should be opened: as an embedded iFrame, in a new tab, or within the current window.

📌 Note: Due to security restrictions, certain websites, including https://www.google.com, cannot be integrated as an iFrame.

Next, define the visibility of your custom menu link by choosing to display it on the Agency sidebar, the Sub-Account sidebar, or both. To limit visibility to specific subaccounts, select the desired subaccounts from the dropdown menu.

Additionally, you can restrict access by user type. Together with the Agency/Sub-account and sub-account selection settings, this allows for granular control over the menu's visibility.

Finally, adjust the Microphone and Camera toggles to set the necessary permissions for your link.

Once all configurations are complete, click the Save button to display your custom menu link according to your selected settings!

Now you can customize your platform effectively and enhance its functionality for your users!